Case manager information
For our Partner Agencies and their Case Managers
Flourish Furniture Bank serves guests by appointment only, which must be made by case managers from approved agencies.
Case Manager Orientations
This is only for approved partner agencies. Click here to become one.
All case managers who want to make referrals must first attend this orientation.
Login credentials and calendaring privileges may not be shared with untrained case managers.
Orientations will be held on the second Wednesday of each month at 9 am via Microsoft Teams for 1.5 hours.
Registration is required: RSVP here.
Case Manager Resources
- Referring Agency Agreement (Rev. Jan 2023)
- What Our Guests Are Offered (based on availability)
- Caseworker Client Referral Instructions (PowerPoint)
- Shopping Preference Sheet and Checklist (form fillable)(email to clientservices@flourishfurnishings.org at least 48 hours before appointment)